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DIGITAL MARKETING NEWS

Facebook’s New WhatsApp Ads Expanding

WhatsApp Campaigns Rolling Out Further

Facebook announced at the tail-end of 2018 the forthcoming global rollout and expansion of WhatsApp ads in 2019.

As the world’s leading messaging service, by size, and with roughly 25% more users than Facebook Messenger, it was inevitable.

WhatsApp ads initially launched in August, via the Click-to-message Facebook advertising objective.

The campaigns have this week been expanded to incorporate richer reporting and analytics, adding traffic, conversions and page post engagement objectives into Facebook Ads Manager. Allowing advertisers to get extra visibility on Click-to-WhatsApp ad campaign performance.

High Performing, But Overlooked Facebook Ads

Click-to-message ads, if implemented well, can offer some of the highest performing campaigns on Facebook.

Advertisers can drive audiences from browsing the News Feed into a WhatsApp chat. Much like they’ve been able to do via Facebook Messenger for a few years now.

In essence, Click-to-message campaigns turn causal social browsing into a sales interaction, leapfrogging big chunks of the marketing funnel.

Not only are they impactful for sales, but any marketing objective where more direct user engagement is desired. For example, SMK recently advised a major car brand about the benefit of using for aftercare support for new vehicle purchases, when tied with Custom Audience targeting.

WhatsUp with WhatsApp for business?

WhatsApp offers Facebook vast untapped commercial opportunities. Alongside uncontested eyeballs for marketers in 2019.

Last January Facebook launched the WhatsApp Business app and business profiles for marketers. Click-to-WhatsApp campaigns followed, and full-blown WhatsApp Status ads are scheduled to launch shortly.

The WhatsApp Status ads are expected to function very similarly to Instagram Stories ads.

It is likely, as with many new Facebook ad placements, that WhatsApp Status ads will probably be more of an opt-out, than an opt-in. If not at launch, then certainly shortly after.

Therefore, many advertisers who leave their Facebook ad placements as automatically selected (which is the default), could discover in 2019 that they are running WhatsApp Status ads unintentionally. As was the case for many advertisers with Instagram, a few years back, and probably still is to this day.

Learn with SMK through December

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Not to mention a shoulder to cry on, occasionally.

December's Courses, Live Help & Support Options

Live Member Clinics every Monday & Tuesday from 1 pm – 2 pm AEST

  • Live help and support from SMK’s team of analysts.
  • Book in to request a personalised discussion for 15 or 30m via Zoom within the Facebook Working Group.

Weekly Technical Labs: Meta Business Suite on Wednesdays from 1 pm – 2 pm AEST

  • Technical Labs explore the technological process and workflows related to key digital marketing activities.

Google Analytics 4, Data Analysis & Evaluation Masterclass on Thursdays from 10 am – 12 pm AEST

  • Module 1: GA4 Optimisation, Key Features, Tools & Reports
  • Module 2: Setting up GA4 Conversions & Understanding Analytics Events
  • Module Three: Analytics campaign tracking and report analysis
  • Module Four: GA4 report round-up, conversion attribution & visualisation

Influencer Marketing Masterclass: Organic, Paid & Commerce on Fridays from 10 am – 12 pm AEST

  • Module 1: 2024 Influencer Marketing Trends, Forecasts & Opportunities
  • Module 2: Organic Influencer Marketing Best Practices
  • Module 3: Optimising Influencer Campaigns With Social Ads
  • Module 4: Evaluation, Reporting and Influencer Commerce

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