
COACHING AND SUPPORT
Expert-Led Guidance in AI, Social Media & Digital Comms – When You Need It Most
Whether you’re navigating algorithm changes, planning a high-stakes campaign, or embedding AI into your workflows, SMK’s coaching and support services help you make smarter decisions, faster.
Get real-time access to senior strategists with deep hands-on expertise across AI-driven marketing, platform strategy, and digital communications.
No theory. No fluff. Just focused support grounded in what’s working right now.
OUR COACHING FORMATS
Whether you’re leading a team, flying solo, or upskilling fast, we’ve got a format to suit your goals and pace.

One-to-One Coaching
Personalised, senior-level support tailored to your specific challenges.
Best for:
- CMOs and marketing leads navigating transformation
- Practitioners needing campaign support or platform guidance
- Comms teams tackling complex messaging or content issues
We help with:
- Social media strategy and ad optimisation (Meta, LinkedIn, TikTok, Google)
- AI tools, workflows and prompt engineering
- Content planning, stakeholder messaging, risk and policy
Includes:
- 60-minute Zoom sessions
- Optional session recaps and next-step action plans
Outcome: Clear direction, stronger decisions, better outcomes – fast

Strategic Sprints (2–4 Weeks)
Tightly scoped support to get stuck projects moving or new initiatives live.
Best for:
- Social campaigns underperforming or delayed
- Teams integrating AI but struggling with rollout
- Launching new content strategies, formats or workflows
Includes:
- 3–4 Zoom sessions over 2–4 weeks
- Shared sprint board (Notion, Trello)
- In-between check-ins or reviews
Sprint examples:
- Turn around Meta ad performance in a fortnight
- Launch your first AI-assisted TikTok campaign
- Rebuild your LinkedIn presence for engagement and visibility
- Develop a comms plan that cuts through noise
Outcome: Clear progress, tangible wins, execution-ready assets

Capability Bootcamps (4–6 Weeks)
Structured, hands-on upskilling for individuals or small teams.
Best for:
- Upskilling staff in critical areas like AI, ads, and comms
- Onboarding new hires into high-performing digital teams
- Government, NFP or agency teams building internal capability
Includes:
- Weekly coaching sessions with practical tasks
- Resources, templates and implementation checklists
- Optional 1:1 or group format (up to 6 participants)
Bootcamp topics:
- AI for Marketing & Comms: Tools, Prompts, Workflows
- Social Media Advertising Mastery (Meta, LinkedIn, TikTok)
- Content Strategy & SEO for High-Impact Campaigns
- Government & Public Comms Essentials
Outcome: Confident teams, stronger campaigns, scalable skills

Retained Support Packages
Ongoing access to a fractional digital advisor – without the overhead.
Best for:
- Teams without senior digital leadership
- Organisations needing trusted support across fast-changing platforms
- Leaders looking to embed AI, improve media performance, or align teams
Includes:
- Monthly coaching sessions
- Async support via Slack/email
- Ad hoc reviews, troubleshooting and strategic input
Outcome: Stronger direction, consistent performance, and less guesswork
What We Specialise In
Our coaching is grounded in deep practitioner knowledge, particularly across:
✔ AI in Marketing & Communications
Prompt engineering, AI workflow design, campaign automation
✔ Social Media Strategy & Execution
Ad performance, content planning, algorithm navigation, platform integration
✔ Digital Comms & Stakeholder Engagement
Clear messaging, public sector communications, risk management, internal buy-in
We work with teams who need real-world help in high-impact, high-visibility areas—and we deliver outcomes fast.
It’s ideal for:
Marketing & Comms Leaders
Sharpen strategy, improve outcomes, and build internal alignment
Digital Practitioners & Specialists
Solve daily blockers, optimise campaigns, and upskill in real-time
Government & Public Sector
Navigate risk, improve messaging, and deliver confidently
Agencies & Consultants
Build team capability, scale delivery, or get an expert second opinion
Why SMK Coaching?
Since 2009, we’ve worked with 1,500+ organisations to deliver clear, practical digital capability uplift.
Our edge:
- Deep expertise in AI, social media and digital communications
- Senior strategists, not trainers or generalists
- Formats designed for speed, clarity and impact
- Results you can see and act on immediately
Coaching Enquiries
Email: hello@smk.co
Let’s Solve Something Together
Not sure which format is right? Book a quick discovery call, and we’ll help map the right coaching solution for your goals.