[SMK] Social Media Knowledge

Master Digital Marketing & Communications

Unlock unlimited access to hundreds of hours of world class digital marketing courses and daily live help & support.

Immerse yourself with SMK's In-person Training events

SMK’s In-Person Training offers a dynamic and enriching education experience. Our two-day courses run 4 times per year in Sydney, Brisbane, Melbourne and Auckland. Now included in SMK Digital Excellence Membership plans.

Weekly live help and support

Book a 30-minute Zoom session with SMK’s team of expert analysts and get the help you need on your trickiest digital marketing challenges

Learn at the speed of now

Track every digital marketing update that matters every month across Facebook, Google, Instagram, TikTok, LinkedIn and more

Upskill or reskill across digital disciplines

Optimise your digital marketing activity in line with ever-evolving best practices or expand your horizon with SMK’s vast breadth of digital courses

Learn live online, on-demand or in-person

Access a rich array of learning experiences and modalities for teams and individuals which can be tailored to your exact needs

Learn from home or the office​

Whether you’re at home, or in the office, or a bit of both. And then back to the office, or home. SMK’s flexible learning solutions can scale to meet your needs



Face-to-face training conducted in Australia & New Zealand
Quick, personalised help and support on the daily
Get practical know-how with weekly technical tutorials
Access SMK's world-class Strategy courses anytime, anywhere
Keep on top of platform updates with monthly labs
2-hour customised training to your own requirements
Hands-on help through the SMK Help & Support Group
Earn & showcase your digital certifications with SMK Creds




The team at SMK are extremely knowledgeable and have definitely become my go-to source for the latest happenings in social media. Not only do they keep you up to date with the latest trends and developments, but they also cover all of the basics of social so you are covered from start to finish.


Yes you can cancel your SMK Digital Excellence membership at any time. Please notify us at least 3 days of your next payment. Notification can be sent in writing, by emailing membership@smk.co

You can switch to a new plan at any time by emailing  membership@smk.co stating which plan you would like to switch to. The team will get back to you within 48 hours.

You can view prices of memberships containing up to 5 seats on our website. If you require a membership for a Team of 6 or more, please contact sales@smk.co to discuss your needs.

The SMK Facebook Working Group can be found on SMK’s Facebook Page under Groups. Please note, not all membership levels have access to this group.

You can post directly in the SMK Facebook Working Group to receive immediate support from SMK’s team of analysts. Naturally, our community of members can also provide support and relevant discussion if required. Alternatively, you can book a Member Clinic for a 15 – 30 min private Zoom consultation with one of the SMK team’s analysts.

All our training is conducted LIVE via Facebook Live and streamed into the SMK Working Group on Facebook. All our sessions can be replayed on demand, at any time, through the SMK Working Group or through our EdTech platform by logging in to the SMK website. For our members on plans that do not have access to the Facebook Working Group, Zoom details are provided and can be replayed through accessing the SMK  EdTech Platform.

You can gain access to individual Live help and support directly from SMK’s team of analysts. Please book in through the SMK Facebook Working Group to request a personalised discussion for a 15 or 30 minute session via Zoom.

Strategy Courses are twice weekly 2-hour sessions based on our popular face-to-face digital strategy masterclasses, however more in depth. Two topics are run each month and change from month to month. You can view a schedule of monthly topics here. Tech Labs are run once per week for 1 hour and are more technical in focus rather than strategic. Catering as more of a ‘click here, click here’ type approach specifying how to technically implement the strategies learnt from our Strategy Courses.

A calendar of events can be accessed through the SMK Facebook Working Group. We have activity running daily in the group. For members on a Basic membership plan (who do not have access to the Group) a Zoom invitation is sent out prior to Marketing Innovation Labs with details on how to join via Zoom. 

All members can access the SMK Facebook Working Group with the exception of our “Basic” members.

Please contact accounts@smk.co for all billing enquiries.

We can invoice you directly, please contact accounts@smk.co for all billing enquiries.