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Sensis 2013 Yellow Social Media Report

This week Sensis released its 2013 Yellow Social Media Report, an annual study that looks at how Australians are using social networks. In short, we're using them a lot. On lots of devices and in lots of different places.

Anywhere, anytime

The study, which surveyed 932 Australians and 1959 businesses between February and April this year, reveals more than three in five Australians use social media. Some 45 per cent of these log on daily, with 17 per cent logging on more than five times a day. 

And these users are getting social in all sorts of locations including work places (34 per cent), bedrooms (44 per cent), cars (18 per cent), schools (13 per cent) and even toilet cubicles (6 per cent, up from 5 per cent last year).

Mobile overtakes laptops

This year marks the first time mobile has overtaken laptop computers. 74 per cent of Australians access social networks from a smartphone, compared to 64 per cent from laptops. 

Tablet use almost doubled from 18 per cent in 2012 to 35 per cent this year.

Businesses connected but not connecting

Western Australian SMEs have the largest presence on social media (34 per cent) with the Northern Territory having the least engagement at 23 per cent. Regional SMEs are embracing social faster than their metropolitan counterparts, with 35 per cent now active on social media, up 10 per cent last year.

However, these businesses aren't always using social media effectively. 29 per cent of small businesses and 24 per cent of medium businesses don't have a social media strategy, with similar numbers measuring ROI for their social spend. 

Consumers are most likely to follow brands on social media that offer discounts or giveaways. 

Facebook rules

Facebook remains the most popular social network. 95 per cent of social media users are on Facebook, with the average user spending seven hours on the site weekly. 

LinkedIn comes in second place (20 per cent) followed by Instagram (16 per cent) and Twitter (15 per cent). Pinterest hovers at the 7 per cent mark.

Check out SMK’s upcoming industry leading training courses in: Melbourne, Sydney, Brisbane, Perth, Canberra, Auckland, Adelaide and Wellington.

Also, browse through hundreds of online social media video tutorials on eSMK Facebook, Twitter, LinkedIn, YouTube and more!!

Learn with SMK through December

Start your SMK: Digital Excellence 7-day free trial today and unlock unlimited, on-demand access to hundreds of hours of digital masterclasses, training courses and hands-on tutorials.

Your risk-free trial offers the perfect opportunity to expand and upgrade your digital intellectual property.

Each month SMK releases 30 hours of new and updated social media and digital marketing educational course content, ensuring you never get left behind – be it on digital strategy, tactics or implementation.

Alongside this, SMK offers live help and support weekly within the SMK Working Group. It might be a quick fix or the root of a bigger problem; either way, a problem shared is a problem halved. On a day-to-day basis, SMK’s team gives you hands-on support and fresh ideas.

Not to mention a shoulder to cry on, occasionally.

December's Courses, Live Help & Support Options

Live Member Clinics every Monday & Tuesday from 1 pm – 2 pm AEST

  • Live help and support from SMK’s team of analysts.
  • Book in to request a personalised discussion for 15 or 30m via Zoom within the Facebook Working Group.

Weekly Technical Labs: Meta Business Suite on Wednesdays from 1 pm – 2 pm AEST

  • Technical Labs explore the technological process and workflows related to key digital marketing activities.

Google Analytics 4, Data Analysis & Evaluation Masterclass on Thursdays from 10 am – 12 pm AEST

  • Module 1: GA4 Optimisation, Key Features, Tools & Reports
  • Module 2: Setting up GA4 Conversions & Understanding Analytics Events
  • Module Three: Analytics campaign tracking and report analysis
  • Module Four: GA4 report round-up, conversion attribution & visualisation

Influencer Marketing Masterclass: Organic, Paid & Commerce on Fridays from 10 am – 12 pm AEST

  • Module 1: 2024 Influencer Marketing Trends, Forecasts & Opportunities
  • Module 2: Organic Influencer Marketing Best Practices
  • Module 3: Optimising Influencer Campaigns With Social Ads
  • Module 4: Evaluation, Reporting and Influencer Commerce

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