[SMK] Social Media Knowledge

DIGITAL MARKETING NEWS

Three key facts about mobile commerce

While the rise of mobile is now as sure as the rising of the sun, how can marketers get the most from the on-the-go trend?

Mobile commerce, or m-commerce, is fast becoming big business, whether it's browsing, shopping or digital commerce transactions.  

Below we've put together three facts from commScore marketers should keep in mind while developing their mobile commerce strategy. 

One third of your customers are exclusively mobile

Retail is one of the most popular categories for mobile users. In June mobile visits actually outpaced their desktop counterparts (90 per cent compared to 78 per cent).

What is interesting is that one third of mobile users visit retail websites exclusively via a mobile device.

If your website isn't optimised for smartphone and tablet users, you might be missing out on conversion opportunities. 

Smartphones vs tablets

Smartphones drive more than double the m-commerce that tablets. In the first half of 2013 smartphone spending was worth US $6.7 billion – some 63 per cent of total m-commerce transactions. 

However, there are roughly double the amount of smartphones that tablets, and on a per capita basis tablet users spend more. 

Tablet owners part with US $57 per year on average, compared to US $47 for smartphone owners. 

This means websites and apps should be designed with both mobile devices in mind. 

Users shop differently depending on device

Consumers tend to adjust their browsing and spending habits depending on their device. Stats from commScore show that not all touch-points are created equal. 

Categories including Apparel and Home Furnishings are more popular on tablets then smartphones – which might be attributed to their heavy visual presence.

Movies and books are hot topics with all mobile users, while price comparison sites are more popular with desktop users. 

The takeaway – see what works on every device and adjust as you go. One size does not fit all in the world of m-commerce. 

Check out SMK’s upcoming industry leading training courses in: Melbourne, Sydney, Brisbane, Perth, Canberra, Auckland, Adelaide and Wellington.

Also, browse through hundreds of online social media video tutorials on eSMK Facebook, Twitter, LinkedIn, YouTube and more!!

Learn with SMK through May

Start your SMK: Digital Excellence 7-day free trial today and unlock unlimited, on-demand access to hundreds of hours of digital masterclasses, training courses and hands-on tutorials.

Your risk-free trial offers the perfect opportunity to expand and upgrade your digital intellectual property.

Each month SMK releases 30 hours of new and updated social media and digital marketing educational course content, ensuring you never get left behind – be it on digital strategy, tactics or implementation.

Alongside this, SMK offers live help and support weekly within the SMK Working Group. It might be a quick fix or the root of a bigger problem; either way, a problem shared is a problem halved. On a day-to-day basis, SMK’s team gives you hands-on support and fresh ideas.

Not to mention a shoulder to cry on, occasionally.

May's Courses, Live Help & Support Options

Live Member Clinics every Monday & Tuesday from 1 pm – 2 pm AEST

  • Live help and support from SMK’s team of analysts.
  • Book in to request a personalised discussion for 15 or 30m via Zoom within the Facebook Working Group.

Weekly Technical Labs: Meta Business Suite on Wednesdays from 1 pm – 2 pm AEST

  • Technical Labs explore the technological process and workflows related to key digital marketing activities.

Google Analytics 4, Data Analysis & Evaluation Masterclass on Thursdays from 10 am – 12 pm AEST

  • Module 1: GA4 Optimisation, Key Features, Tools & Reports
  • Module 2: Setting up GA4 Conversions & Understanding Analytics Events
  • Module Three: Analytics campaign tracking and report analysis
  • Module Four: GA4 report round-up, conversion attribution & visualisation

Influencer Marketing Masterclass: Organic, Paid & Commerce on Fridays from 10 am – 12 pm AEST

  • Module 1: 2024 Influencer Marketing Trends, Forecasts & Opportunities
  • Module 2: Organic Influencer Marketing Best Practices
  • Module 3: Optimising Influencer Campaigns With Social Ads
  • Module 4: Evaluation, Reporting and Influencer Commerce

Leave a Comment