[SMK] Social Media Knowledge

DIGITAL MARKETING NEWS

StartUps force Amazon’s hand

The beauty of the internet is that almost everything is at our fingertips – including old and new prices on anything from household items to computers and devices.

The old switcheroo

A common sales tactic in today's market is the price guarantee, enabling customers to earn a refund for the difference in price if the goods they purchase drops in value.

It's basically a safeguard tactic for stores, superseding the strategy of listing high prices, then discounting goods to satisfy customers that they're getting a good deal.

But now the mighty Amazon has cracked down on the price guarantee in the face of startup companies that allow customers to take advantage of the website's terms and conditions.

Price match this

Internet sleuths on Reddit first alerted the wider community to the change, with some blaming the likes of Earny and Paribus, startups that automatically request price-difference refunds from Amazon by tapping into a user's Amazon account and email inbox.

Amazon didn't confirm they had made a change to their policy. Rather, the company reiterated that said policy has always allowed customers to be granted an exception if they asked for a refund on most products – and many requests are now being denied.

"We take customer security very seriously and want to remind them not to share their Amazon account credentials with anyone," an Amazon spokeswoman told Recode.

With technology comes great responsibility, and Amazon says even goodwill doesn't trump safety.
 

Learn with SMK through November

Start your SMK: Digital Excellence 7-day free trial today and unlock unlimited, on-demand access to hundreds of hours of digital masterclasses, training courses and hands-on tutorials.

Your risk-free trial offers the perfect opportunity to expand and upgrade your digital intellectual property.

Each month SMK releases 30 hours of new and updated social media and digital marketing educational course content, ensuring you never get left behind – be it on digital strategy, tactics or implementation.

Alongside this, SMK offers live help and support weekly within the SMK Working Group. It might be a quick fix or the root of a bigger problem; either way, a problem shared is a problem halved. On a day-to-day basis, SMK’s team gives you hands-on support and fresh ideas.

Not to mention a shoulder to cry on, occasionally.

November's Courses, Live Help & Support Options

Live Member Clinics every Monday & Tuesday from 1 pm – 2 pm AEST

  • Live help and support from SMK’s team of analysts.
  • Book in to request a personalised discussion for 15 or 30m via Zoom within the Facebook Working Group.

Weekly Technical Labs: Meta Business Suite on Wednesdays from 1 pm – 2 pm AEST

  • Technical Labs explore the technological process and workflows related to key digital marketing activities.

Google Analytics 4, Data Analysis & Evaluation Masterclass on Thursdays from 10 am – 12 pm AEST

  • Module 1: GA4 Optimisation, Key Features, Tools & Reports
  • Module 2: Setting up GA4 Conversions & Understanding Analytics Events
  • Module Three: Analytics campaign tracking and report analysis
  • Module Four: GA4 report round-up, conversion attribution & visualisation

Influencer Marketing Masterclass: Organic, Paid & Commerce on Fridays from 10 am – 12 pm AEST

  • Module 1: 2024 Influencer Marketing Trends, Forecasts & Opportunities
  • Module 2: Organic Influencer Marketing Best Practices
  • Module 3: Optimising Influencer Campaigns With Social Ads
  • Module 4: Evaluation, Reporting and Influencer Commerce

Leave a Comment