[SMK] Social Media Knowledge

DIGITAL MARKETING NEWS

Digital Risk: Promotions on Social Media

Earlier this month we focused on Facebook promotions. This week, we’ll review requirements of other key platforms used for promotions.

Instagram

Instagram’s guidelines are far less prescriptive than Facebook.

You can condition entry on following your page, uploading an image (with a promotional hashtag), commenting on an image/ promotional post, or sharing (‘regramming’) a post.

Twitter

You can condition entry on following your account, liking a tweet, retweeting or uploading a photo etc. Twitter’s contest guidelines are relatively straightforward.

Briefly, discourage creation of multiple accounts to enter multiple times, and discourage repeat retweeting. For example, don’t say ‘whoever retweets the most will win’.

Also ensure entries include an @reply so that you can find them, and that a promotional hashtag – if using one – is relevant to the promotion.

YouTube

YouTube's key requirements are you do not encourage entrants to infringe third party rights or engage in unlawful activity, and don’t ask entrants to assign all rights in their entry.

Also, don’t manipulate metrics to falsely reflect user engagement.

Snapchat

Don’t encourage illegal or illicit behaviour, or breaches of Snapchat’s policies, and don’t use spammy mechanics, such as sending Snaps to friends.

General bits

Promotions must comply with relevant contest/promotions guidelines, terms of use and platform policies, and your T&Cs must include prescribed wording. Set out in contest guidelines for each platform.

Promotions must comply with applicable gaming and privacy laws, and you must not make misleading representations about your promotion.

Moderating games of skill is a must (make sure your T&Cs allow you to do this). Full T&Cs must also be provided (eg on your website).

Get advice if you’re unsure. The consequences of getting it wrong can be costly.  

ABOUT THE AUTHOR
David Kelly is the founder of KHQ Approved, a fixed fee commercial contract review service. Peace of mind from an experienced team for a reasonable price.
 

Learn with SMK through December

Start your SMK: Digital Excellence 7-day free trial today and unlock unlimited, on-demand access to hundreds of hours of digital masterclasses, training courses and hands-on tutorials.

Your risk-free trial offers the perfect opportunity to expand and upgrade your digital intellectual property.

Each month SMK releases 30 hours of new and updated social media and digital marketing educational course content, ensuring you never get left behind – be it on digital strategy, tactics or implementation.

Alongside this, SMK offers live help and support weekly within the SMK Working Group. It might be a quick fix or the root of a bigger problem; either way, a problem shared is a problem halved. On a day-to-day basis, SMK’s team gives you hands-on support and fresh ideas.

Not to mention a shoulder to cry on, occasionally.

December's Courses, Live Help & Support Options

Live Member Clinics every Monday & Tuesday from 1 pm – 2 pm AEST

  • Live help and support from SMK’s team of analysts.
  • Book in to request a personalised discussion for 15 or 30m via Zoom within the Facebook Working Group.

Weekly Technical Labs: Meta Business Suite on Wednesdays from 1 pm – 2 pm AEST

  • Technical Labs explore the technological process and workflows related to key digital marketing activities.

Google Analytics 4, Data Analysis & Evaluation Masterclass on Thursdays from 10 am – 12 pm AEST

  • Module 1: GA4 Optimisation, Key Features, Tools & Reports
  • Module 2: Setting up GA4 Conversions & Understanding Analytics Events
  • Module Three: Analytics campaign tracking and report analysis
  • Module Four: GA4 report round-up, conversion attribution & visualisation

Influencer Marketing Masterclass: Organic, Paid & Commerce on Fridays from 10 am – 12 pm AEST

  • Module 1: 2024 Influencer Marketing Trends, Forecasts & Opportunities
  • Module 2: Organic Influencer Marketing Best Practices
  • Module 3: Optimising Influencer Campaigns With Social Ads
  • Module 4: Evaluation, Reporting and Influencer Commerce

Leave a Comment