Better late than never, right? While Messenger has a lot of skin in the game when it comes to business customers, now Apple is playing catch up.
But is it too late?
Pay Day
Apple is developing a service with enterprise capabilities for iMessage, it’s called Business Chat.
Business Chat will be baked deep into iOS and work with Apple’s native apps.
It will work across iPhone, iPad, and Apple Watch, with features including the ability to answer customer queries, and process transactions.
Get the message?
Apple has a bit of ground to make up here. Facebook has been tweaking its business outreach for years via Messenger, and increasingly Instagram. While Twitter continues to improve its customer service tools.
Still, there are plenty of Apple fans out there. If Apple can keep them within its eco-system, it might be able to take a chunk out of Facebook and Twitter’s dominance.
Business Chat is expected to be released with iOS 11 later this year.
Would you use iMessage for business? Let us know in the Comments.
RECOMMENDED FOR YOU
Meta Releases Massive Upgrade for Advantage+ Suite of AI-Powered Tools
Meta has released a massive upgrade for its Advantage+…
Meta has released a massive upgrade for its Advantage+…
Meta Expands Instagram Creator Marketplace For Brands
Meta has announced plans to expand Instagram Creator Marketplace,…
Meta has announced plans to expand Instagram Creator Marketplace,…
Google Removed 170 million Dodgy Google Reviews in 2023
Google receives a lot of contributions across Maps and…
Google receives a lot of contributions across Maps and…