Social customer service report October 2013
Lucio Ribeiro from The Online Circle looks at Australian brands using Facebook for customer service. ....
23/10/2013
Top three Facebook marketing tools
22/10/2013 SMK Editor
We look at three tools that will help you get the most out of Facebook ....
Google Maps gears up for SMEs
22/10/2013 SMK Editor
Google’s new Maps Engine Pro is designed to help small businesses create maps out of customer data. ....
Google and Facebook partner up
21/10/2013 SMK Editor
Two online behemoths join forces to sell more ads. ....
YouTube's massive swing to mobile
21/10/2013 SMK Editor
Almost half of YouTube's viewers are mobile, and the number is growing. ....
Twitter's Direct Message debate
20/10/2013 SMK Editor
Why Twitter's decision to allow blanket DMs is a mixed blessing for marketers. ....
Number Crunch: Email marketing
20/10/2013 SMK Editor
We crunch the latest figures from the email marketing world. ....
Facebook lets teen post publicly
17/10/2013 SMK Editor
Why Facebook's update could be good news for marketers. ....
Twitter sweetens deal for advertisers
16/10/2013 SMK Editor
Twitter cosies up to marketers by offering scheduled tweets. ....
Google Maps expands to events
16/10/2013 SMK Editor
Google’s mapping behemoth goes off road to discover events and business listings. ....
Top three photo apps for brands
15/10/2013 SMK Editor
We put three photography apps through their paces. ....
Twitter's targeted ads get smarter
15/10/2013 SMK Editor
Twitter will soon glean user data to power offsite advertising. ....