[SMK] AI & Digital Marketing Capability Transformation

Digital Marketing News

ChatGPT Work Expands Business Automation

For most organisations, generative AI still begins with someone deciding to use it. A marketer opens ChatGPT, asks for an analysis, uploads a document or gives an agent a task. Even increasingly sophisticated AI systems usually wait for a person to initiate the process. C ....

31/08/2026
Los Angeles
Los Angeles

Meta Removes More Advertiser Controls

31/08/2026 James Fitzgerald

Meta advertisers may soon lose another familiar control inside Ads Manager, with the company beginning to alert some users that placement options could be removed from ad sets, potentially limiting their ability to decide where campaigns appear across Meta’s advertising ec ....

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[STUDY] ChatGPT Ads Defy An Easy Verdict

31/08/2026 James Fitzgerald

ChatGPT Ads have been live for six months. That is apparently long enough for people to start deciding whether they work. The available evidence suggests the answer is considerably less satisfying. Some early advertisers are reporting expensive clicks, limited engageme ....

Los Angeles

ChatGPT Work Starts Doing The Work

24/08/2026 James Fitzgerald

ChatGPT Work is only six weeks old, but OpenAI is already pushing it deeper into everyday workplace activity. Since its July launch, Work has added voice control and tighter desktop integration, while its core proposition remains much bigger than another chatbot upgrade. ....

Los Angeles

YouTube Hands Brands A View Windfall

24/08/2026 James Fitzgerald

Brands are in for a YouTube performance windfall from this week. From 24 August, YouTube is extending the first-frame view methodology already used for Shorts across long form video, podcasts and Live. A video beginning ....

Los Angeles

Meta AI Takes On ChatGPT For Marketing

24/08/2026 James Fitzgerald

Meta is trying to move Meta AI from the sidelines of the AI market into the middle of everyday marketing work. New capabilities can connect Meta AI directly with professional Facebook and Instagram accounts, Meta advertising campaigns and Google Workspace. Businesses can ....

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Google’s AI search products are creating a new reputation management problem for brands. Businesses are already reporting cases where AI Overviews have confused companies, surfaced unrelated complaints and presented outdated information as part of authoritative looking sum ....

Los Angeles

LinkedIn Builds Its AI Search Advantage

17/08/2026 James Fitzgerald

LinkedIn is making a stronger case for its role in AI search, backed by new Semrush research showing that the platform is already appearing regularly in answers from ChatGPT Search, Google AI Mode and Perplexity. The study analysed 325,000 prompts across 12 industry categ ....

Los Angeles

Google is bringing Gemini much deeper into Google Ads and Google Analytics, with a new generation of AI features designed to help marketers understand performance without digging through reports manually. At the centre is Ask Advisor, Google's Gemini-powe ....

Los Angeles

Meta’s AI Ads Engine Hits $75bn

10/08/2026 James Fitzgerald

Meta’s automated advertising business has reached serious scale. In its latest earnings call, Meta said advertising running through its Advantage+ solutions had reached a $75 billion annual revenue run-rate during the second quarter of 2026. The number needs context. ....

Los Angeles

Reddit Battles AI Search Manipulation

10/08/2026 James Fitzgerald

Reddit’s growing influence in AI search is creating an increasingly valuable marketing signal, and an equally obvious incentive to manipulate it. The platform has become an important source for AI-generated answers involving recommendations, comparisons, opinions and fi ....

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Google Pushes Search Ads Into AI Max

10/08/2026 James Fitzgerald

Google is moving paid search further away from the traditional keyword model. At the centre of that shift is AI Max, which Google launched last year as a way to give its advertising systems more freedom to interpret sear ....