[SMK] Social Media Knowledge


Facebook wants to help in a crisis

Facebook is taking steps to make coordination easier for businesses and organisations to provide aid during desperate times.

Helping through efficiency

The titular social media network has added new capabilities within their Crisis response section by allowing organisers and businesses to provide critical info by posting in Community Help.

The new rollout will be coming to Pages from organisations like Chase, The California Department of Forestry and Fire, Direct Relief, Feeding America, Lyft, International Media Corps, and Save the Children.

A new way to reach communities fast and effectively is always in high demand and the new feature is intended to make free transportation, supplies, and volunteer recruitment as seamless as possible.

Help at an exponential level

Community Help has seen more than 750,000 posts, messages, and comments to create volunteer opportunities, generate shelters, and collect food and clothing donations.

The ready-built tools are keeping people safe while providing essential means to get help in the midst of catastrophe, especially when mobile communication is lacking or out of service.

Have you used Community Help as an organisation? What has your experience been with the feature? Let us know in the comments.

Learn with SMK through August

Start your SMK: Digital Excellence 30-day free trial today and unlock unlimited, on-demand access to hundreds of hours of digital masterclasses, training courses and hands-on tutorials.

Your risk-free trial offers the perfect opportunity to expand and upgrade your digital intellectual property.

Each month SMK releases 30 hours of new and updated social media and digital marketing educational course content, ensuring you never get left behind – be it on digital strategy, tactics or implementation.

Alongside this, SMK offers live help and support weekly within the SMK Working Group. It might be a quick fix or the root of a bigger problem; either way, a problem shared is a problem halved. On a day-to-day basis, SMK’s team gives you hands-on support and fresh ideas.

Not to mention a shoulder to cry on, occasionally

August SMK Courses, Live Help & Support Options

Live Member Clinics every Monday & Tuesday from 1 pm – 2 pm AEST

  • Live help and support from SMK’s team of analysts.
  • Book in to request a personalised discussion for 15 or 30m via Zoom within the Facebook Working Group.

Weekly Technical Labs: Google Analytics 4 on Wednesdays from 1 pm – 2 pm AEST

  • Technical Labs explore the technological process and workflows related to key digital marketing activities.

Data Driven Design Masterclass on Thursdays from 10 am – 12 pm AEST

2023 Facebook Marketing Masterclass on Fridays from 11 am – 1 pm AEST

Leave a Comment