[SMK] Social Media Knowledge


Stat Attack: Consumers want Brands to take a Stand

Here’s a report that may raise eyebrows among marketers: it turns out most consumers want brands to make a stand.

Pick a side

The study from Sprout Social canvassed 1000 adults in the US about the role of brands in society.

The data reveals that 66% of consumers want brands to take public stands on social and political issues.

Users were most receptive to brands airing these views on social media. The next most palatable mediums were TV and radio, followed by blogs and brand websites.

SMS ranked at the bottom of this list.

Let’s Talk

The report found users identified as socially liberal were twice as likely to say taking a stand was more important, compared that those who identified as conservative (36% vs 17%).

So what are brands to do?

Most respondents said making a donation to a relevant group or cause was most the most effective action (39%), followed by Encouraging Followers to Take Action (37%), and Stating a Company’s Official Position (35%).

What are you thoughts on these findings? Let us know in the comments.

Learn with SMK through August 2022

Start your SMK: Digital Excellence 30-day free trial today and unlock unlimited, on-demand access to hundreds of hours of digital masterclasses, training courses and hands-on tutorials.

Your risk-free trial offers the perfect opportunity to expand and upgrade your digital intellectual property.

Each month SMK releases 30 hours of new and updated social media and digital marketing educational course content, ensuring you never get left behind – be it on digital strategy, tactics or implementation.

Alongside this, SMK offers live help and support weekly within the SMK Working Group. It might be a quick fix or the root of a bigger problem; either way, a problem shared is a problem halved. On a day-to-day basis, SMK’s team gives you hands-on support and fresh ideas.

Not to mention a shoulder to cry on, occasionally

August SMK Courses, Live Help & Support Options

Live Member Clinics every Monday & Tuesday from 1 pm – 2 pm AEST

  • Live help and support from SMK’s team of analysts.
  • Book in to request a personalised discussion for 15 or 30m via Zoom within the Facebook Working Group.

Weekly Techical Labs: LinkedIn Pages, Ads, Campaign Manager, Pixel Tracking, & More on Wednesdays from 1 pm – 2 pm AEST

  • Technical Labs explore the technological process and workflows related to key digital marketing activities.

Ecommerce & Social Commerce Essentials on Thursdays from 10 am – 12 pm AEST

  • Module One: 2022 Ecommerce and social trends, tools, challenges and opportunities
  • Module Two: Driving high-quality traffic to your online store that converts via Search, social, email and more
  • Module Three: Harnessing the power of Customer Relationship Management (CRM) to boost ROI
  • Module Four: Maximising social commerce opportunities within Facebook, Instagram, TikTok & YouTube

2022 Facebook Marketing Masterclass on Fridays from 11 am – 1 pm AEST

  • Module 1: Facebook Marketing trends, benchmarks & opportunities
  • Module 2: Engaging Facebook users within the News Feeds & beyond
  • Module 3: Creating high-performing Facebook Ads campaigns
  • Module 4: Messaging, Events, Influencers, Groups & Commerce

Leave a Comment