Your outsourced AI team.
Managed AI Services
We work with organisations to plan and design how AI should be used across their business, then implement, operate and optimise the solutions on their behalf.
Your people focus on using AI. SMK takes care of making it work.
AI ambitions are growing faster than the resources available to deliver them
Organisations are under growing pressure to turn AI investment into measurable productivity gains, operational efficiencies and business improvements.
Leadership teams want results. Employees are experimenting with new technologies. Internal AI and transformation teams are managing growing demands across the business.
Meanwhile, AI technologies continue to evolve, creating new opportunities and additional responsibilities.
The challenge is finding the time, expertise and resources to turn AI opportunities into working business solutions.
Your employees already have full-time jobs
Marketing teams have campaigns to deliver. Communications teams have stakeholders to manage. Sales teams have customers to serve. Yet these same employees are increasingly expected to explore AI, learn new platforms and rethink how their work gets done.
Internal AI and transformation teams face similar pressures, often supporting multiple departments with limited resources and growing project backlogs. And once AI solutions are implemented, someone needs to maintain them, support employees and keep improving how they work.
SMK provides the additional expertise and capacity to take care of these responsibilities, allowing your people to concentrate on their jobs.
What could your outsourced AI team take care of?
What are Managed AI Services?
SMK provides your organisation with an outsourced AI team.
We work with your people to identify opportunities, design and implement practical AI solutions, and manage them as your requirements evolve.
Our support can cover a specific workflow, an individual department or a wider organisational AI programme.
Whether you’re introducing new AI capabilities or looking for additional support with existing systems, SMK provides the expertise to get things working and keep them working.
Your people focus on using AI. SMK takes care of making it work.
Why work with an outsourced AI team?
Organisations engage external AI specialists for different reasons.
Some need to establish their AI capability. Others have existing teams that need additional delivery capacity. Many want their employees to benefit from AI while concentrating on their everyday responsibilities.
1. We need an AI team
Your organisation recognises the opportunities presented by AI but needs specialist expertise to develop and implement its plans.
SMK can provide an outsourced team to support AI strategy, technology selection, implementation, workforce adoption and ongoing management.
This gives organisations access to a combination of strategic, operational and technical capabilities through a flexible external arrangement.
2. Our AI team needs more capacity
Your organisation already has an AI, innovation or transformation function, but demand for new solutions is growing.
Internal specialists may be balancing strategic planning, governance, implementation and support requests from multiple departments.
SMK works alongside existing teams to provide additional expertise and delivery resources.
We can help progress implementation priorities, manage agreed projects and assume responsibility for ongoing operational activities.
3. Our employees need to concentrate on their jobs
Your departments want to make greater use of AI while remaining focused on delivering business objectives.
Employees can contribute their operational knowledge, identify opportunities and use the resulting capabilities.
SMK helps take care of the underlying planning, configuration, implementation and ongoing management.
Your people focus on using AI. SMK takes care of making it work.
SMK can provide an outsourced team to support AI strategy, technology selection, implementation, workforce adoption and ongoing management.
This gives organisations access to a combination of strategic, operational and technical capabilities through a flexible external arrangement.
The benefits of outsourcing AI
Specialist expertise on demand
Access AI strategy, workflow design, implementation, technology evaluation and adoption expertise according to your requirements.
Faster implementation
Increase delivery capacity and move more efficiently from identifying opportunities to deploying practical solutions.
Reduced operational workload
Transfer agreed implementation, maintenance, support and optimisation responsibilities to an external partner.
Independent technology guidance
Evaluate commercial AI platforms, open-weight models, connected AI, agents, automation and specialist applications according to business needs.
Ongoing improvement
Keep AI capabilities aligned with changing organisational priorities, technologies and operating requirements.
Flexible resourcing
Adjust the combination of expertise and support as your organisation’s AI requirements develop.
How we work: Plan, Design, Implement, Manage
SMK combines collaborative planning with practical implementation and ongoing operational support.
Our approach brings together four connected activities.
Determine where AI can create value
We work with leadership teams, departments and employees to understand business priorities, operational challenges and opportunities for improvement.
Planning may involve:
- Reviewing existing business processes and workflows.
- Assessing current AI tools, capabilities and adoption.
- Identifying high-value applications and opportunities.
- Evaluating organisational readiness and requirements.
- Prioritising initiatives based on impact, feasibility and cost.
- Developing an AI strategy, roadmap or implementation plan.
The objective is to establish a practical understanding of how AI should be employed across the organisation.
Develop the right AI solutions
Once priorities are established, SMK helps design the appropriate combination of technologies, processes and operating arrangements.
Design activities may include:
- Selecting AI platforms, models and specialist applications.
- Determining how work should be allocated across different AI tools.
- Redesigning workflows and business processes.
- Planning AI agents, automation and connected systems.
- Establishing data access, permissions and governance requirements.
- Defining human oversight and operational responsibilities.
- Developing implementation specifications and success measures.
Our approach is platform-independent and focused on selecting solutions that suit the work being undertaken.
Put AI to work
SMK helps turn the agreed designs into practical business capabilities.
Depending on the engagement, implementation may include:
- Configuring enterprise AI platforms.
- Developing AI agents and custom assistants.
- Connecting AI to organisational knowledge and business applications.
- Establishing automated and AI-assisted workflows.
- Implementing reporting, research and content processes.
- Testing solutions and refining their performance.
- Supporting employee onboarding and adoption.
- Coordinating specialist technical implementation partners.
Implementation can range from improving existing platform functionality to delivering more substantial changes across business processes and systems.
Keep AI working effectively
Once solutions are deployed, SMK can take responsibility for their ongoing operation and improvement.
Managed activities may include:
- Maintaining AI workflows, agents and configurations.
- Reviewing system performance and output quality.
- Troubleshooting operational issues.
- Managing enhancements and changing requirements.
- Evaluating new models, tools and platform capabilities.
- Monitoring usage, costs and business value.
- Supporting employees and improving adoption.
- Planning and implementing further improvements.
SMK provides continuity between planning, implementation and ongoing operations.
Clients can engage us at any stage, with the scope and level of responsibility agreed according to their requirements.
What SMK can implement and manage for you
SMK provides the specialist expertise and operational capacity to implement, maintain and continually improve AI across your organisation.
We can take responsibility for individual applications and workflows or manage a broader portfolio of AI capabilities across multiple departments.
From platform configuration and AI agents to connected workflows, employee support and ongoing optimisation, SMK handles the practical work involved in making AI effective.
SMK programmes can draw from eight connected areas.
1. AI platform management
Make more effective use of the AI platforms your organisation already has, while keeping pace with new capabilities and developments.
SMK can help configure, manage and optimise platforms such as Microsoft Copilot, ChatGPT, Claude and Gemini, alongside specialist AI applications.
What we can manage:
- AI platform configuration and ongoing optimisation.
- Custom assistants, workspace settings and approved integrations.
- Implementation of new platform features and capabilities.
- Platform usage reviews and improvement recommendations.
- Coordination with internal IT and platform administrators.
- Employee guidance and operational support.
- Evaluation of additional platforms and model options.
3. AI workflow automation
Implement and manage AI-enabled workflows that reduce repetitive work and improve operational efficiency.
SMK can help automate processes involving research, reporting, document preparation, content production, administration and business analysis.
What we can manage:
- Workflow assessment and solution design.
- AI-assisted and automated process development.
- Automation using tools such as Power Automate, Make and n8n.
- Testing, implementation and documentation.
- Monitoring and troubleshooting.
- Workflow updates and maintenance.
- Continuous process improvement.
5. AI operations and employee support
Keep AI capabilities working effectively while helping employees make practical use of them.
SMK can provide ongoing operational assistance across agreed AI platforms, agents and workflows.
What we can manage:
- Day-to-day support for agreed AI applications.
- Troubleshooting and issue coordination.
- Employee onboarding and practical usage guidance.
- Workflow documentation and operating procedures.
- Targeted training and coaching.
- Internal AI knowledge resources.
- Regular operational reviews and support planning.
7. Ongoing AI development and enhancement
As your organisation’s requirements evolve, SMK can help introduce new capabilities and expand existing solutions.
An ongoing managed-services engagement provides access to additional expertise and delivery capacity as new opportunities emerge.
What we can manage:
- New AI use-case assessment and prioritisation.
- Development of additional workflows and applications.
- Implementation of new AI platform capabilities.
- Expansion into additional teams and departments.
- Enhancements to existing agents and automations.
- Evaluation of emerging technologies.
- Ongoing AI development and improvement planning.
2. AI agents and assistants
Develop and maintain AI agents and assistants that support recurring business activities.
Applications might include internal knowledge assistants, research agents, reporting workflows and departmental support tools.
What we can manage:
- Agent and assistant design, development and configuration.
- Testing, deployment and employee onboarding.
- Instructions, knowledge sources and workflow connections.
- Performance reviews and output quality checks.
- Troubleshooting and maintenance.
- Updates as business requirements change.
- Ongoing improvements and new capabilities.
4. Connected AI and business systems
Help AI work with the information and applications your employees use every day.
SMK can plan, configure and coordinate connected AI solutions using enterprise connectors, MCP, APIs and existing business platforms.
What we can manage:
- Connected AI workflow planning and implementation.
- Connections to approved organisational knowledge sources.
- AI-assisted workflows across business applications.
- Integration requirements and technical coordination.
- Access, permissions and governance requirements.
- Testing, maintenance and troubleshooting.
- Updates as connected systems and workflows evolve.
Complex infrastructure and engineering requirements can be coordinated with specialist technical partners.
6. AI performance and cost optimisation
Maintain visibility over how AI is being used, what it costs and where improvements can be made.
SMK helps organisations assess the effectiveness of their AI applications and identify opportunities to improve performance and efficiency.
What we can manage:
- AI usage and performance reviews.
- Workflow quality and effectiveness assessments.
- Platform subscriptions and model cost analysis.
- AI model benchmarking and evaluation.
- Opportunities to consolidate or optimise technologies.
- Implementation of agreed performance improvements.
- Regular reporting and optimisation recommendations.
One partner for ongoing AI operations
These capabilities can be combined into a managed-services arrangement tailored to your organisation.
SMK works with your internal stakeholders to agree priorities, responsibilities and the scope of ongoing support.
We then coordinate the implementation, operational management and improvement of the agreed AI capabilities.
Your employees use AI to do their jobs. SMK manages the work required to keep those capabilities running and improving.
Practical Applications
Managed AI Services can support individual workflows, departmental requirements or broader organisational programmes.
The following examples illustrate how SMK could plan, implement and manage practical AI capabilities.
The challenge
A marketing department spends several days each month gathering campaign performance data, interpreting results and preparing management reports.
The team wants to improve reporting efficiency while maintaining oversight of analysis and recommendations.
How SMK helps
SMK reviews the existing reporting process, identifies suitable data sources and designs an AI-assisted workflow.
We help connect relevant systems, establish reporting templates, configure the solution and test its performance.
Employees receive training on how to use the workflow, review outputs and apply the findings.
SMK can then manage ongoing maintenance, updates and improvements as reporting requirements evolve.
The outcome
The marketing team gains a more efficient reporting process, supported by an external partner responsible for the underlying AI workflow.
The challenge
A communications team needs to monitor relevant media coverage, emerging issues, stakeholder activity and industry developments.
Producing regular intelligence summaries and management briefings requires considerable manual research and analysis.
How SMK helps
SMK works with the team to identify information requirements, relevant sources and reporting priorities.
We help design an AI-assisted monitoring and briefing process, configure suitable tools and establish quality controls.
The workflow can support recurring summaries, issue identification, stakeholder analysis and briefing preparation.
SMK can provide ongoing support, refine the process and introduce improvements as requirements change.
The outcome
The communications team gains a more efficient intelligence workflow while retaining responsibility for interpretation, judgement and stakeholder decisions.
The challenge
A sales team spends substantial time researching prospects, reviewing account information and preparing proposals.
The organisation wants to improve consistency and reduce administrative work.
How SMK helps
SMK reviews the sales process and identifies opportunities to use AI for research, account preparation, proposal development and CRM-supported workflows.
We help configure suitable tools, establish templates, connect approved information sources and introduce appropriate review processes.
Ongoing support can include workflow improvements, employee coaching and updates as business requirements evolve.
The outcome
Sales employees spend less time on repetitive preparation and more time engaging with customers and developing opportunities.
The challenge
A recruitment or HR team manages large volumes of administrative work, including communications, interview preparation, documentation and employee onboarding.
The team wants to improve efficiency while maintaining appropriate human oversight.
How SMK helps
SMK identifies suitable applications for AI-assisted administration, communication drafting, document preparation and internal knowledge access.
We help design workflows, establish review requirements, configure appropriate tools and support employee adoption.
SMK can then manage agreed enhancements and ongoing operational support.
The outcome
The team gains more efficient administrative processes and additional capacity for employee and candidate engagement.
The challenge
Employees regularly search across internal documents, policies, procedures and business systems to find information needed for everyday tasks.
Information is distributed across multiple locations, creating delays and repeated work.
How SMK helps
SMK works with the organisation to identify relevant knowledge sources, user requirements and access controls.
We help design and implement an AI-assisted knowledge workflow or internal assistant using suitable enterprise technologies.
The solution is tested, documented and introduced to employees.
SMK can then support maintenance, improvements and updates as organisational knowledge changes.
The outcome
Employees gain more efficient access to approved organisational information, supported by an ongoing management arrangement.
The challenge
Senior managers need regular information about business performance, emerging risks and operational priorities.
Preparing management reports and briefing materials can involve substantial manual work across different departments.
How SMK helps
SMK reviews existing reporting processes and identifies opportunities for AI-assisted information gathering, analysis and briefing preparation.
We help design appropriate workflows, establish reporting standards and implement suitable tools.
Ongoing management can include workflow refinement, performance reviews and updates to reporting requirements.
The outcome
Leadership teams gain more efficient access to business information and greater capacity to focus on analysis, decisions and organisational priorities.
The challenge
An organisation has an established AI transformation function, but requests for new workflows, agents, automation and platform support are growing faster than its delivery capacity.
How SMK helps
SMK works alongside the internal team to assess priorities, design solutions and progress agreed implementation activities.
We can also assume responsibility for managing selected applications and workflows after deployment.
The outcome
The internal team gains additional delivery capacity and can concentrate on strategic priorities, governance and wider organisational transformation.
AI platforms, models and solutions
Technology-independent. Business-led.
Organisations increasingly use combinations of commercial AI platforms, open-weight models, connected applications, automation technologies and specialist industry solutions.
Different tools offer different strengths.
SMK helps organisations select, combine, implement and manage the technologies that best support their business requirements.
Enterprise AI platforms
We support organisations working with leading AI platforms, including:
Copilot
AI productivity and business workflows across Microsoft 365, Teams, SharePoint and related applications.
ChatGPT
Research, planning, analysis, content development, custom assistants and connected business workflows.
Claude
Document analysis, research, writing, reasoning and specialist business applications.
Google Gemini
AI capabilities across Google Workspace and related Google business environments.
Open-weight AI models
Open-weight models create additional options for organisations seeking flexibility, cost efficiency and greater control over deployment.
Relevant model families include Qwen, DeepSeek, Llama, Mistral and Gemma.
SMK can help assess their suitability for particular workloads, including specialised applications, high-volume processing and private deployment requirements.
Specialist infrastructure and engineering partners can support technical implementation where required.
Connected AI and automation
Connected AI allows models and assistants to work with approved information and business applications.
Technologies and approaches may include:
- Model Context Protocol (MCP).
- Enterprise AI connectors and APIs.
- Microsoft Power Automate.
- Make and n8n.
- AI agents and custom assistants.
- Workflow automation within existing business systems.
SMK helps identify opportunities, design appropriate workflows and coordinate implementation and ongoing management.
Specialist AI applications
Beyond general-purpose AI platforms, organisations are increasingly adopting specialist AI tools across creative production, marketing, sales, customer experience and business operations.
SMK can help organisations evaluate, implement and manage these applications as part of their wider AI environment.
Relevant technologies and applications include:
- Design and creative production: Canva, Adobe Firefly and AI-powered capabilities across Adobe Creative Cloud.
- Video and multimedia: Runway, Synthesia, Descript and AI-assisted video production, editing and localisation tools.
- Data analytics and visualisation: Microsoft Power BI, Tableau and AI-powered reporting, dashboarding and business intelligence tools.
- CRM and sales: Salesforce Einstein, HubSpot AI and AI capabilities supporting prospecting, pipeline management, customer intelligence and sales automation.
- Marketing and advertising: AI-powered capabilities across Google Ads, Meta Ads, marketing automation platforms and specialist content and campaign tools.
- Customer experience and service: AI-powered customer support, conversational assistants, service automation and customer intelligence platforms.
- Recruitment and HR: AI-assisted recruitment, talent management, employee onboarding and workforce development applications.
SMK helps organisations select, connect and manage the right combination of specialist AI applications alongside their existing enterprise platforms and business systems.
Managing a multi-model AI environment
An organisation might use Copilot for internal Microsoft 365 workflows, Claude for complex document analysis, ChatGPT for research and planning, and specialist tools for operational activities.
Other processes may benefit from open-weight models, connected AI, agents or conventional automation.
SMK helps clients develop and manage that combination, continually reviewing performance, functionality, security requirements and cost as technologies evolve.
Managed AI across your business
SMK can support AI implementation and ongoing management across individual departments or multiple business functions.
SMK’s services can be tailored to the needs of individual teams, entire departments or broader organisational programmes.
Marketing
AI marketing operations, campaign planning, customer research, content workflows, advertising analysis, reporting, AI search visibility and performance optimisation.
Communications and public relations
AI-assisted research, media monitoring, stakeholder communications, content development, knowledge management, reporting and communications workflows.
Sales and business development
AI sales enablement, prospect research, CRM workflows, proposal development, customer intelligence, sales reporting and workflow automation.
Customer experience and service
Customer knowledge assistants, service workflows, support automation, customer insights, response development and operational reporting.
Recruitment and human resources
Recruitment workflows, employee onboarding, internal knowledge systems, HR administration, learning resources and employee support.
Business operations
Document processing, business reporting, administrative workflows, knowledge management, operational analysis and process automation.
Leadership and management
AI strategy, fractional leadership, organisational planning, governance, management reporting, investment evaluation and transformation oversight.
What does ongoing AI management look like?
Implementing an AI solution is one stage of developing an effective organisational AI capability.
As organisations introduce more platforms, agents, connected workflows and automation, the amount of ongoing operational work can increase.
Business requirements change. New platform features become available. Employees need support. Solutions require maintenance, testing and improvement.
SMK can take responsibility for managing agreed AI capabilities so internal teams can concentrate on their everyday work and strategic priorities.
An example: Managing AI across a 150-person organisation
Imagine an organisation with:
- 150 employees using Microsoft Copilot.
- Five departmental AI assistants.
- Three automated reporting workflows.
- Two connected AI applications.
- A growing list of new AI requirements.
The organisation has an internal IT function and a small AI transformation team.
Both have existing responsibilities and limited capacity to manage every AI application and improvement request.
SMK could provide an ongoing managed service covering the following activities.
Operational support
Maintain agreed AI workflows, assistants and configurations.
Investigate issues, coordinate troubleshooting, update documentation and support changes to existing solutions.
Platform and model management
Review relevant platform developments, evaluate new AI capabilities and assess opportunities to improve performance or reduce costs.
Coordinate agreed configuration changes and enhancements.
Workflow development
Work with business teams to identify new requirements and improvements.
Design, test and implement agreed workflow enhancements, automation and AI applications.
Employee enablement
Support employees as new workflows are introduced.
Provide targeted coaching, practical guidance and updated resources to help teams use available AI capabilities effectively.
Performance and cost optimisation
Review usage, output quality, operational performance and technology expenditure.
Identify opportunities to improve workflows, consolidate tools and optimise model selection.
Management reporting and planning
Provide regular updates covering operational activities, completed improvements, emerging issues and recommended priorities.
Work with internal stakeholders to agree upcoming work and implementation priorities.
Your business stays in control
SMK works within your organisation’s agreed priorities, policies and governance arrangements.
Our role is to provide specialist expertise, implementation capacity and operational support while maintaining clear responsibilities and appropriate organisational oversight.
Your organisation retains responsibility for
- Business objectives and strategic priorities.
- Internal approvals and governance.
- Data ownership and access permissions.
- Organisational policies and compliance requirements.
- Final business decisions and accountability.
SMK takes responsibility for agreed activities
- AI solution planning and design.
- Technology evaluation and implementation.
- Workflow and platform configuration.
- Operational management and support.
- Maintenance, testing and improvements.
- Performance reviews and recommendations.
- Employee enablement and adoption support.
Working alongside internal teams
SMK collaborates with internal IT, digital, security, AI and business teams to establish practical working arrangements. Responsibilities for infrastructure, integrations, security, data access and operational support are agreed during planning. Where specialist engineering or infrastructure expertise is required, SMK can coordinate appropriate technical delivery partners.
The objective is a collaborative relationship that gives your organisation access to additional expertise and delivery capacity while maintaining appropriate control and oversight.
Why work with SMK?
We understand how organisations work
SMK has extensive experience helping organisations develop digital capabilities, improve business performance and successfully adopt emerging technologies.
We understand the workflows, challenges and responsibilities of the teams expected to use AI effectively.
We connect strategy with practical delivery
SMK brings together strategic planning, workflow design, implementation support and employee capability development.
We help organisations identify opportunities, develop appropriate solutions and establish the processes required to use them effectively.
We understand workforce adoption
Introducing AI requires employees to develop new skills, adapt existing processes and build confidence in unfamiliar technologies.
SMK’s established training and capability development expertise helps connect implementation with everyday organisational use.
We provide independent technology guidance
SMK works across commercial AI platforms, open-weight models, connected AI, agents, automation and specialist applications.
Recommendations are guided by organisational requirements, performance, security considerations and cost.
We offer flexible, collaborative support
Our engagements are developed around each client’s priorities, resources and operating environment.
We work with leadership teams, departments and internal specialists, coordinating additional technical expertise where required.
We can support AI as it evolves
AI platforms, models and business applications continue to evolve.
SMK helps organisations evaluate new opportunities, strengthen existing capabilities and adapt their approach as requirements change.
Frequently asked questions about Managed AI Services
Managed AI Services provide organisations with external expertise to plan, implement, operate and optimise AI.
SMK works collaboratively with clients to determine how AI should be used across their business, develops appropriate solutions and can take ongoing responsibility for managing agreed AI capabilities.
It should identify priority opportunities, required technology, governance, capability requirements, implementation priorities and measurable outcomes.
An outsourced AI team provides specialist resources to support an organisation’s AI requirements.
Depending on the engagement, responsibilities may include strategy, workflow design, platform selection, implementation, agent development, automation, training, operational support and continuous improvement.
SMK tailors these activities to the client’s requirements.
Outsourcing can provide additional expertise and delivery capacity while allowing employees to concentrate on their existing responsibilities.
It can also help internal AI and transformation teams progress implementation priorities and manage growing operational workloads.
Yes.
SMK can work alongside internal AI, innovation, digital and transformation teams to provide additional expertise and implementation capacity.
Support can include project delivery, workflow development, platform configuration, employee enablement and ongoing management of agreed solutions.
AI consulting typically provides specialist advice, analysis and recommendations.
Managed AI Services can combine advisory work with practical implementation and ongoing operational responsibility.
SMK can help develop an AI strategy, deliver the agreed solutions and manage them over time.
AI as a Service is a broad term used for different ways of accessing AI capabilities, including hosted models, specialist platforms and externally delivered AI expertise.
SMK’s Managed AI Services provide a flexible outsourced capability covering AI planning, implementation and ongoing management.
Yes.
SMK can work with leadership and departmental teams to identify opportunities, develop an AI strategy and establish implementation priorities.
We can then help deliver the agreed programme and provide ongoing support and management.
This helps organisations focus investment where meaningful outcomes are most achievable.
SMK can provide fractional AI leadership and strategic advisory support.
The scope may include AI planning, technology evaluation, investment prioritisation, programme oversight, governance coordination and ongoing executive advice.
Yes.
SMK can help organisations identify appropriate applications for AI agents, design and develop solutions, coordinate deployment and provide ongoing management.
We evaluate agents alongside connected AI, existing platform functionality and other automation approaches to determine the most suitable solution.
SMK can help identify opportunities for workflow automation, redesign existing processes and implement appropriate solutions.
Applications may involve AI models, business applications, automation platforms, connected systems and human review.
Yes.
SMK supports organisations with Microsoft Copilot strategy, practical applications, workflow design, employee capability and implementation support.
Depending on requirements, engagements may also include Copilot agents, SharePoint knowledge, Microsoft 365 workflows and ongoing adoption.
Yes.
SMK helps organisations evaluate and apply leading commercial AI platforms, including ChatGPT, Claude, Gemini and Microsoft Copilot.
Support can cover platform selection, configuration, workflow development, adoption and ongoing optimisation.
Yes.
Many organisations benefit from using different AI tools for different requirements.
SMK can help develop a multi-model approach, determine which tasks suit particular platforms and establish practical guidance for employees.
We can also review that approach as models, features and costs change.
SMK can help organisations assess open-weight models, including Qwen, Llama, DeepSeek and Mistral.
Services may include use-case assessment, model evaluation, cost comparisons, deployment planning and implementation coordination.
Specialist technical partners can support infrastructure and engineering requirements where appropriate.
SMK can help organisations evaluate private AI requirements, including data control, security considerations, hosting options and model selection.
Private deployment arrangements may involve specialist infrastructure, security and engineering providers.
SMK can help plan and implement connected AI workflows using enterprise connectors, MCP, APIs and other appropriate integration approaches.
Implementation depends on the systems involved, available access, security requirements and technical complexity.
Yes.
SMK can collaborate with internal IT, digital, security and business teams.
Responsibilities for platform administration, infrastructure, data access, governance, implementation and ongoing support are established as part of the engagement.
SMK can review AI subscriptions, model usage, workflow design and technology choices.
We can help identify opportunities to improve efficiency, consolidate overlapping tools and evaluate more economical alternatives where appropriate.
Yes.
Organisations can engage SMK for defined projects, such as AI planning, workflow implementation, agent development, platform configuration or employee enablement.
Projects can also provide the starting point for an ongoing managed-services relationship.
SMK can help organisations develop their AI strategy as part of the engagement.
For clients with existing strategies and implementation plans, we can focus on delivery, operational support and continuous improvement.
Ongoing management can include workflow maintenance, agent support, platform optimisation, troubleshooting, performance reviews, employee assistance, technology evaluation and implementation of improvements.
The activities and service arrangements are defined according to the client’s requirements.
Pricing depends on the scope of work, specialist expertise required, implementation complexity and level of ongoing support.
SMK develops tailored proposals for individual projects, embedded support, fractional leadership and managed-services engagements.
SMK can work with government and regulated organisations to assess AI opportunities, develop implementation approaches, support workforce capability and coordinate appropriate governance and technology requirements.
Engagements are designed around the organisation’s applicable policies, security requirements and operating environment.
Let's discuss your AI requirements
Your outsourced AI team.
Whether you’re developing an AI strategy, introducing new platforms, automating business processes, implementing agents or looking for an external team to manage your AI programme, SMK can help.
We’ll work with you to understand your organisation, identify the appropriate approach and determine how SMK can support planning, implementation and ongoing management.
Your people focus on using AI. SMK takes care of making it work.
Discuss your AI requirements
Contact SMK to arrange an initial conversation about your organisation’s needs.