[SMK] Social Media Knowledge


Zoho lets brands conduct mobile customer surveys

Online office suite Zoho has launched a new feature that allows brands to conduct mobile customer surveys using either a custom or pre-built template.

Ask and ye shall receive

Zoho Survey lets businesses conduct surveys across areas including customer satisfaction, education and market research. Questions can be multiple choice and include ratings and boxes.

Hive mind

Zoho Survey is mobile friendly and is available for web, iOS and Android devices. It also allows users to see how they survey will appear on web and mobile devices before sending.

The tool comes with reports and interactive charts that make the data easy to digest, and all reports can be exported to spreadsheets.


Finally, Zoho Survey supports social and collaborative efforts. Users can ask for feedback from other users before publishing their survey, and once completed questionnaires can be published via MailChimp, Facebook, Google+, LinkedIn and Twitter. 

Zolo Survey is now available, with the free variant coming with unlimited surveys and up to 15 questions and 150 responses per survey. Pricing begins at US $19 per month for unlimited surveys, questions and up to 2000 responses. 

To find out more visit zoho.com.

Check out SMK’s upcoming industry leading training courses in: Melbourne, Sydney, Brisbane, Perth, Canberra, Auckland, Adelaide and Wellington.

Also, browse through hundreds of online social media video tutorials on eSMK Facebook, Twitter, LinkedIn, YouTube and more!!

Learn with SMK through July

Start your SMK: Digital Excellence 7-day free trial today and unlock unlimited, on-demand access to hundreds of hours of digital masterclasses, training courses and hands-on tutorials.

Your risk-free trial offers the perfect opportunity to expand and upgrade your digital intellectual property.

Each month SMK releases 30 hours of new and updated social media and digital marketing educational course content, ensuring you never get left behind – be it on digital strategy, tactics or implementation.

Alongside this, SMK offers live help and support weekly within the SMK Working Group. It might be a quick fix or the root of a bigger problem; either way, a problem shared is a problem halved. On a day-to-day basis, SMK’s team gives you hands-on support and fresh ideas.

Not to mention a shoulder to cry on, occasionally.

July's Courses, Live Help & Support Options

Live Member Clinics every Monday & Tuesday from 1 pm – 2 pm AEST

  • Live help and support from SMK’s team of analysts.
  • Book in to request a personalised discussion for 15 or 30m via Zoom within the Facebook Working Group.

Weekly Technical Labs: Meta Business Suite on Wednesdays from 1 pm – 2 pm AEST

  • Technical Labs explore the technological process and workflows related to key digital marketing activities.

Google Analytics 4, Data Analysis & Evaluation Masterclass on Thursdays from 10 am – 12 pm AEST

  • Module 1: GA4 Optimisation, Key Features, Tools & Reports
  • Module 2: Setting up GA4 Conversions & Understanding Analytics Events
  • Module Three: Analytics campaign tracking and report analysis
  • Module Four: GA4 report round-up, conversion attribution & visualisation

Influencer Marketing Masterclass: Organic, Paid & Commerce on Fridays from 10 am – 12 pm AEST

  • Module 1: 2024 Influencer Marketing Trends, Forecasts & Opportunities
  • Module 2: Organic Influencer Marketing Best Practices
  • Module 3: Optimising Influencer Campaigns With Social Ads
  • Module 4: Evaluation, Reporting and Influencer Commerce

Leave a Comment