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DIGITAL MARKETING NEWS

Facebook Pages, Instagram & Messenger get Unified Inbox

March 25, 2022

While Facebook owns many profitable properties, they don't always play together that well. This might be about to change with the announcement of a unified inbox.

Stay on Message

Facebook Pages, Instagram, and Messenger now share a common inbox, via the Pages Manager mobile app.

The tabbed interface shows all your social stuff in one place, including Facebook comments and posts, reviews, messages, and Instagram comments.

There's also info about the users who have contacted you.

Brand time

The update could make it much easier for brands to stay in touch with clients, offer timely customer support, and respond more efficiently to queries.

The inbox will roll out in the coming weeks, and can be found by tapping the messaging icon at the bottom of your Page in the Pages Manager app.
 

Learn with SMK through March

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Each month SMK releases 30 hours of new and updated social media and digital marketing educational course content, ensuring you never get left behind – be it on digital strategy, tactics or implementation.

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SMK Editor

SMK Editor

March SMK Courses, Live Help & Support Options

Live Member Clinics every Monday & Tuesday from 1 pm – 2 pm AEDT

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  • Book in to request a personalised discussion for 15 or 30m via Zoom within the Facebook Working Group.

Weekly Technical Labs: TikTok on Wednesdays from 1 pm – 2 pm AEDT

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Google Analytics Masterclass on Thursdays from 10 am – 12 pm AEDT

  • Module 1: GA4 Optimisation, Key Features, Tools & Reports
  • Module 2: Setting up GA4 Conversions & Understanding Analytics Events
  • Module 3: Analytics Campaign Tracking and Report Analysis
  • Module 4: GA4 Round-up, Conversion Attribution & Visualisation

Influencer Marketing Masterclass on Fridays from 11 am – 1 pm AEDT

  • Module 1: 2023 Influencer Marketing Trends, Forecasts & Opportunities
  • Module 2: Organic Influencer Marketing Best Practices
  • Module 3: Optimising Influencer Campaigns With Social Ads
  • Module 4: Evaluation, Reporting and Influencer Commerce 

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