Do you pride yourself on how quickly you respond to customer comments on Facebook? Now you can show the world how awesome you are with Facebook’s latest updates. Quick Time Last year Facebook added a feature to Pages called the “Very Responsive Indicator”, which only applied to brands that replied to 90% of customer queries […]

As 2016 slowly kicks into gear, it seems fitting to take a squiz look at the biggest kid on the block – Facebook. With 2015 delivering record profits and an expanded reach of the social network, what’s in store for the next 12 months? Read on to find out where Zuckerberg and co. might be

Facebook is expanding its video offering by offering select mobile users the ability to live-stream.  Stream of consciousness Facebook announced the news in a blog post.  "Today we’re beginning to test the ability for people to share live video on Facebook, starting with a small percentage of people in the US on iPhones. "Live lets

It seems that every year is a big year on Facebook. But 2015 was the most eventful so far for Mark Zuckerberg's ubiquitous social network. So to celebrate, and possibly gloat, Facebook has released some key insights into what we really Liked last year. Serious stuff While the Facebook News Feed might seem overly represented

In the last week of November Facebook has announced quite a few unexpected and important structural changes to ad bidding. The changes will impact the way digital marketers optimise and manage their campaign sets on Facebook. Below I will cover the basics of the Facebook changes. If you want the detailed Facebook Guide to Ad

A few months back Facebook launched the Page Plugin, which allows Page owners to embed and promote Facebook Pages on their website. A new update now lets retailers more effectively connect with clients and promote events. Turn the Page Facebook announced the update in a blog post, explaining that customers can now send messages directly from their

2015 was the year that digital marketers chose Instagram as their favourite social channel, turning online influencers into rock stars. Yet while Instagram is the prince of social, Facebook is still the king. During the impressive third-quarter earnings presentation in November 2015, CEO Mark Zuckerberg and COO Sheryl Sandberg hinted at where Facebook is heading

Facebook has just launched Music Stories, a new service that lets mobile users discover and share music.  Tuning in Music Stories is now available on the Facebook iOS app and streams content from Spotify and Apple Music. The feature lets users listen to a 30-second preview of a shared song or album that's played directly from

If Android users were feeling a little left out by Facebook's recent updates, this week brings some respite. The social network has just launched Work Chat, an app that allows Android users to use Facebook at Work on-the-go. Chatterbox Work Chat looks and operates a lot like Messenger. Users can connect individually and in groups,

Social video is a Brave New World – and Facebook is betting Virtual Reality is going to play a bit part in moving pictures. The social network has just released 360 Video support for iOS. In a spin While VR support has been available for Android and web-based Facebook users since September, now iPhone users