[SMK] Social Media Knowledge

DIGITAL MARKETING NEWS

September 2017

The Inner Mind of the Post-Purchase Consumer

CMO Council and Live Technology have recently reported that what consumers want most from the post-purchase experience is stronger customer and technical support well after the by. Excuse me, but I have a question According to new research, most consumers are frustrated by poor technical assistance (51.4%), weak warranty and claims processing (37.7%), and inadequate

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Martech Mashup: LinkedIn app and Windows 10 team up

LinkedIn is launching a dedicated app for Windows 10 to take advantage of your Windows action center. LinkedIn’s noteworthy notifications On the heels of Microsoft’s $26 billion acquisition of LinkedIn, the popular employment platform is getting integrated with Window’s operating system for more direct notifications. Described as a basic web wrapper of Windows 10, notifications

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Amazon Spark brings photos and stories to Prime

Amazon Spark is poised to improve product discovery through user-posted shoppable content. I like this, now you can like this Much like Instagram’s niche of shoppable photos, Amazon users can now post images, stories, or products of interest, that other users and comment and react to. The hope is to capture off-site social activity around

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