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Stat Attack: Social Spend and Content top picks for Marketers in 2017

A new chart reveals that social spend and content are the top priorities for marketers heading into 2017. Social standpoint The chart from Statista, based on studies from Econsultancy and Adobe which surveyed close to 3500 marketers, shows that 56% of respondents intend to increase their social media spend this year. Just 5% plan to decrease

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Amazon Chime brings Face Time for Brands

Amazon has released Chime, a new communications app bringing secure group video conferencing and content sharing to any device. Please shush, we’re working here Along with digital workspace standards, like video chat and file sharing, comes the ability to mute fellow meeting participants. Moderators or individuals need only open the handy side-roster and click. What

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Twitter’s Customer Service tools for the personal touch

Twitter has unveiled new Customer Service tools for brands, letting employees communicate with customers using custom profiles. Keeping it real Custom profiles allow employees add their name, title, and profile picture when conversing with a customer. This replaces the brand's name and logo. These profiles are intended to help personalise service, and help users identify when they're

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