Facebook has released a report outlining how brands can better stay on message. Text time Facebook IQ surveyed 12,500 users across 14 markets to understand how people are using messaging. The survey found users are increasingly willing, and expecting, to communicate with brands via message. 63% of respondents admitted their messaging with businesses has increased […]

Facebook has recently launched Creative Hub, a new space where marketers can get inspiration, and information, from top mobile campaigns. On-the-grow Creative Hub features an Inspiration Gallery, which showcases content agencies have created on Facebook and Instagram. Content includes 360 video, carousel, canvas, and video.  You can also access insights around the featured campaigns' creative

In the rush of the silly season you may have missed it – but Facebook is testing a new desktop layout. Easy does it The new look layout sports customisable sections, includng the middle column, along with templates for different business types. There's also an easier way to share unique URLs for each tab. Smooth

Who says brand loyalty is dead? A new study from Facebook suggests the opposite is true, even among millennials. True love? Facebook IQ surveyed 14,700 adults in the US, looking at loyalty across the Auto Insurance, Airlines, Hotels, Grocery, and Restaurant industries. It turns out 77% of respondents return to the same brand regularly. Thicker

Most platforms experience the natural highs and lows, and ebbs and flows, of doing business over a typical year. Plainly, Facebook is no ordinary platform. Whether it was revenue, user growth or engagement, Facebook racked up wins virtually across the board. The fake news scandal was a rare blip on the otherwise sunny Facebook horizon.

Facebook is testing a new way to show multiple products in the News Feed. More the merrier According to Adweek, in preparation for the holiday period Facebook is trialling a new ad unit that lets retailers display more than one product. So the primary ad will feature related products images underneath. Clicking on these will

Facebook has just released a blog post outlining how it plans to update its metrics and reporting features. Made to measure The biggest news is that Facebook will now increase its third-party verification for reports. This means partnering with industry heavyweights such as Nielsen and comScore to help give Facebook's figures more cred. This is particularly

Facebook has released a new study showing how messaging apps are changing the way we communicate. Here are the highlights. Message in a bottle Facebook surveyed users in 14 markets, and found that most prefer messaging to chatting, both one-on-one and in groups. This preference applied across age ranges, with Millennials, Gen Xers, and Boomers

Without engagement content won’t spread but without content, there is nothing to spread. This is our motto. When it comes to Facebook posts we are always looking at ways to maximise the engagement. How can we get more likes, more comments, more shares on this? Ask around Asking people to like works, asking a question