[SMK] AI & Digital Marketing Capability Transformation

DIGITAL MARKETING NEWS

James Fitzgerald

James Fitzgerald is Executive Director of Programming at SMK, where he leads digital, social media and AI capability programmes for marketing, communications and leadership teams. He helps organisations build practical capability across social media strategy, content, AI adoption, paid media, search, digital communications and marketing transformation. James writes regularly for SMK on platform change, AI in marketing, digital strategy and the future of marketing and communications teams. Connect with James on LinkedIn: https://www.linkedin.com/in/jamesgefitzgerald/

Google Defends AI Overviews Amid Traffic Concerns

The ongoing rollout of Google’s AI Overviews has prompted intense debate among publishers, SEOs and advertisers. Critics claim the feature is eroding referral traffic from search, while Google insists the opposite is true, arguing that its AI-driven changes are generating more searches and better-quality clicks. The latest exchange between independent researchers and Google’s own data […]

Google Defends AI Overviews Amid Traffic Concerns Read More »

Instagram Updates Performance Metrics

Social media marketers have long relied on familiar metrics — reach, likes, views — yet these numbers have often fallen short of explaining why something worked or how to improve it next time. They are useful for summarising performance, but less effective for guiding day-to-day creative decisions. Instagram’s latest Insights update offers a step towards

Instagram Updates Performance Metrics Read More »

ChatGPT 5 Launches

OpenAI has launched GPT-5, consolidating its previous specialist AI models into a single system capable of adapting speed, depth and tone on demand. For CMOs and corporate communications leaders, this is less about technical prowess and more about strategic control, delivering consistent, accurate and brand-aligned content generation at scale. From Fragmented Tools to One Adaptive

ChatGPT 5 Launches Read More »

Google AI Search Splits

Search marketers are facing a fundamental change in how Google delivers answers. The introduction of two distinct AI-powered search formats, AI Mode and AI Overviews, marks a shift from a single set of ranking rules to a dual-path system with very different behaviours. New data from enterprise SEO platform BrightEdge, first published by Search Engine

Google AI Search Splits Read More »

[NEW STUDY] Gen Z Drives Shift Toward AI and Social Search

Search behaviour is undergoing a quiet revolution. What was once a near-synonym for “Googling” is now a more complex, multi-platform experience shaped by intent, topic and audience. New data from Claneo, in partnership with Appinio, reveals how different demographics approach search in 2025, highlighting a marked shift toward AI tools and visual platforms. While traditional

[NEW STUDY] Gen Z Drives Shift Toward AI and Social Search Read More »

Instagram Shares Content Engagement Guide

In today’s Instagram landscape, marketers are playing for marginal gains. Organic visibility is tightening, competition is fierce, and attention is spread across multiple surfaces. To achieve meaningful results, brands can no longer rely on one or two familiar formats. Success now comes from executing across the full suite of placements. Reels, Stories, Feed Posts, Lives,

Instagram Shares Content Engagement Guide Read More »

Google Unlocks Branded Search Measurement

Google has introduced a new conversion metric for advertisers: Branded Searches. Quietly launched after being teased at Google Marketing Live 2025, this new feature allows marketers to measure how their upper-funnel campaigns spark brand interest across Google Search and YouTube. It’s a long-awaited capability that offers tangible insight into the awareness stage, traditionally one of

Google Unlocks Branded Search Measurement Read More »

YouTube Expands Generative AI Video Tools

YouTube is doubling down on generative AI, rolling out a suite of new tools aimed at transforming how Shorts are created and experienced. With enhanced image-to-video capabilities, dynamic effects, and a dedicated AI Playground, the platform is making a serious push to bring Google’s latest AI models into the hands of everyday creators. The updates

YouTube Expands Generative AI Video Tools Read More »

OpenAI Launches ChatGPT Agent For Complex Tasks

OpenAI has launched one of its most ambitious tools to date: ChatGPT Agent, a fully functional AI assistant designed to carry out complex, end-to-end tasks with minimal human input. More than just a chatbot, this new agent can plan, research, execute, and deliver results across both personal and professional domains. It represents a turning point

OpenAI Launches ChatGPT Agent For Complex Tasks Read More »