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SMK Editor

WhatsApp reaches 1 billion, Snapchat 250 million users

WhatsApp Status and Snapchat stories are passing big milestones on their respective apps. Tell me a story WhatsApp’s success has been a result of its multifaceted features, from voice and audio calls, to text messaging and encrypted file sharing, with 76% of its 1.3 billion monthly users returning daily. Mean while, Snapchat has been spurring […]

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Facebook’s Live 360 gets upgrade and new features

Facebook is launching Live 360 Ready Program along with a myriad of additional features to Pages and Profiles section. Get with the Program Live 360 Ready Program is an assortment of third-party 360 cameras and software, approved by Facebook, that allows for Live 360 content. At present, Live 360 Ready Program supports 11 cameras and

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The Inner Mind of the Post-Purchase Consumer

CMO Council and Live Technology have recently reported that what consumers want most from the post-purchase experience is stronger customer and technical support well after the by. Excuse me, but I have a question According to new research, most consumers are frustrated by poor technical assistance (51.4%), weak warranty and claims processing (37.7%), and inadequate

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